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Location: Tokyo, Kanto
Salary: Open
Employment Type: Permanent
Languages: Japanese > Fluent, English > Fluent
Sub-industry: Pharmaceuticals
Function: Marketing, Marketing, Technology, Consulting, Sales, Marketing
Posted On: 2022-04-04

Company Overview

Big Pharma

Job Description

This role will accelerate the ability to compete and create new growth drivers by better understanding our customers and patients, finding new ways to engage with them. This role will prepare us for the future by evaluating and enhancing our engagement and customer service models to stay at the forefront of customer-centricity through innovative strategies to reach and influence them.
This role support preparation of after Covid-19 situation, optimization of the learnings acquired during this period particularly around digital optimization, customer needs and new ways of delivering messages.

Major Accountabilities:
• Understand company/business franchise strategy/challenges as well as environmental/customer changes to develop strategy and drive business transformation focusing on digitalization
• Partner with Business Franchises and relevant functions to set the customer study and analysis strategies
• Support digital transformation of the new operating model
• Facilitate transfer of knowledge, data and insights, as well as application of insights, to Japan organization and into product-specific plans
• Engage in external partnerships to have access to innovative ideas, technologies, processes and tools
• Establish best practice marketing approaches and monitor effectiveness of marketing initiatives
• Ensure a business-critical focus on identifying opportunities to transform and grow our business through partnership
• Leverage digital technologies and play a key role in digital transformation efforts; enabling the team to drive customer centricity, digital fluency, and data orientation across the franchises
• Contribute to patient outcomes by providing around-the-pill, beyond-the-pill solutions in collaboration with the franchises
• Optimize learning from Covid-19 period to drive new ways of working and leverage learnings in digital space
• Attract key talents in data analytics or digital marketing, upskill internal members, and become center of excellence of data & digital
• Large budget responsibilities
• Team size: ~20


Minimum Requirements
• Strong customer mindset, understanding when and how to use and interpret qualitative and quantitative information in light of its potential impact on customers and the business
• Experience in driving business transformation with strong focus on customer needs and digital technologies
• Comfortable offering new points of view and challenging others to think differently
• Strong communication and influence skills with senior management
• Ability to maneuver well and strategically in competitive situations
• Effective tactical as well as strategic thinker with process and project management skills
• Demonstrated success in the areas of commercial pharmaceuticals and a track record of strong execution and results
• Demonstrated strategic, analytical and conceptual ability enabling strong issue-identification and problem solving
• Experience working across multi-disciplinary teams
• Ability to manage multiple priorities
• 10-20% travel is required

Preferred Requirements
• Experience in a commercial role, such as marketing, sales, account management, digital and/or consulting in top-tier management consulting firm
• Experience in Data & Digital roles within or out of pharma industry
• Consulting experience in the Pharmaceutical industry
• Experience working with senior level and/or c-suite executives

Additional Information

Probation Period: 6 months
Smoking Conditions: N/A
Overtime: N/A
Social Insurance: Yes
Holidays: National Holidays + Annual Leave
Working Hours: 9:00 AM - 6:00 PM
Lunch Break: 12:00 PM - 1:00 PM
Benefits: Base + Bonus + Long Term Incentives